TERMS AND CONDITIONS
Minimum Order
No Minimums: There are no minimum order requirements.
Pricing
F.O.B. Location: All prices are F.O.B. Charlotte, NC.
Price Changes: Prices are based on total quantities ordered and are subject to change without prior notice.
Shipping & Handling
Standard Shipping: All orders are shipped via UPS Ground unless another method is explicitly requested.
Free Freight Offer: Orders exceeding $195.00 qualify for FREE Ground Freight (valid for shipments within the Continental U.S.A. only).
Handling Fee: A single $3.95 handling charge is applied to every order.
Payment Terms
Accepted Payment Methods: We accept MasterCard, VISA, American Express, and Discover.
Credit Terms: Net 30 days available to accounts with satisfactory credit ratings.
Ordering Options
Online (24/7): www.centuryplaceapparel.com
Email: orders@centuryplaceapparel.com
Phone: Toll free, 800-438-1246. Local, 704-790-0970.
Returns & Restocking
Return Authorization Required: Returns will not be accepted without an official Return Authorization (RA) Number.
Time Limit: All return requests must be submitted within 30 days of the original shipment date.
Restocking Fee: Eligible returned goods are subject to a 15% restocking fee.
Exceptions: Decorated or customized garments are non-returnable.
Discrepancies & Claims
Claim Window: Claims for lost, damaged, or incorrect garments must be reported within 10 days of receipt.
Third-Party Deliveries: Century Place Apparel cannot be held responsible for discrepancies on orders shipped to or received by third parties other than the invoiced customer.
Custom Orders
Custom Manufacturing: We offer custom design and manufacturing services tailored specifically for your brand. Please contact customer service for details and pricing.
Cancellations
Cancellations: All cancellation requests must be submitted in writing. Orders that have already been completed cannot be cancelled.
Product Variations
Color Dye Lots: Due to the nature of textile dyeing, slight shade variations may occur between different dye lots.